Personnel was really kind!

Loved Pucon, the hotel was incredibly beautiful near everything. We had a single room with a private bathroom. The venue was in a central location near to nearby restaurants and sights and great restaurants, shops, water front and delightful neighborhoods. Btw, it was at a moderate distance from La Poza Wildlife Refuge.

cozy, beautiful room with a handy kitchenette. comfortable bed, very helpful staff.

Good-sized and functional room, everything was great. The staff was very very helpful and around most of the time. My room included a flat-screen TV with cable channels, central heating, and a personal safe. It was an incredibly comfortable and perfect location adjacent to nearby restaurants and sights, as well as the beach...

This hotel was absolutely mind-blowing! The location was super convenient, near everything. The place was jaw-droppingly clean and ridiculously comfortable. The staff was incredibly helpful and went above and beyond to accommodate my needs. They even prepared breakfast before the scheduled time when I needed to leave early for a volcano climb. I highly, highly recommend it!

Cozy bed with mountain view, super friendly and accommodating staff, arranged tours and gave great recommendations, early morning breakfast for excursions, nearby supermarket/ATM.

Spacious and functional room, quite comfortable stay!

Location really close to nearby restaurants and sights, as well as the beach and great restaurants, shops, water front and delightful neighborhoods and the tours and main street. A wide array of goodies for breakfast. Fairly friendly staff onsite

Breakfasts were incredibly nice.

I booked a room with a cozy bed, a flat-screen TV with cable channels, central heating, and a personal safe. Enjoyed garden view.

Spacious, light room with a shower after check-out. Helpful staff arranged tours and early breakfast. Convenient location near restaurants, supermarkets, ATM, and bus stand. Nice breakfast spread and good security.

I had a fantastic stay at this hotel. The room was clean and the bed was really comfy. The staff were super friendly and helpful, offering me coffee and cold water upon arrival. The free tea and coffee at reception was a nice touch. The hotel provided an excellent wifi connection, and the towels were of good quality. The breakfast spread was delicious and constantly restocked. The location was perfect, with great walking distance to restaurants, sights, and the beach.

Nothing, all was good.

I had an exceptional stay at a cute boutique hotel with fabulous customer service and a great location. The breakfast spread was nice and regularly restocked. The hotel's location was perfect, with nearby restaurants, sights, and the beach within walking distance. Despite the inconsistent weather, there was a fan in the room and high security. The staff were friendly and helpful, even preparing breakfast early for my volcano climb. I highly recommend this hotel.